Wednesday, March 16, 2011

Whoops





Great news! The ipad update is live! Cut out your own characters, use your own backdrops, export video files for sharing! Wait? What's that you say? It erased your saved shows and purchases?...crap.

We worked really hard on that too. Don't worry, once we realized what was going on we pulled the update from the app store so as to try and minimize the damage. That's right, puppet pals (iPad) is currently not available in the App Store as this was the only way to prevent others from being affected. But wait you say, won't that be detrimental to your sales and downloads? Well, possibly but we thought it was the right thing to do. Thanks so much for thinking of us customers you say? Well, you're welcome, I'm glad we had this little talk.

This bug did not show up in our testing as there is some difficulty in recreating in-app purchase situations in the development environment. We apologize for the inconvenience to those that were able to grab the unfortunate update.

The good news? Your stuff is still safe. We have already submitted a fix to Apple and await a hopefully expedited response. The new update should restore your saved shows and offer a button to restore your purchases.

Note: If you have the affected update installed (cutouts possible), the shows you are currently creating will not be saved in the next update. Old shows will however, be restored.

Whew. What a mess. Hopefully most users will not be affected and the new fix hits soon. It really is fantastic fun and the result of a lot of hard work. The exclamation marks in the first paragraph are indeed, justified. For now, we wait.

p.s. The iphone version will also gain these features soon.

Wednesday, November 10, 2010

Monday, November 8, 2010

Wednesday, September 22, 2010

Farm pack and updates coming soon

Thank you all for your patience. Here's a look at a new pack coming soon and some details on an exciting update that we have been hard at work on.

Update sneak peek:

Puppet pals is coming to the other iOS devices!

Video export is coming! It works really great in our testing. There are a few caveats however. We rely on a hardware chip to do the encoding which makes it fast but it also means that anything older than a 3gs (or equivalent ipod touch) will not be able to render out videos. You can still use and enjoy the app on old hardware, with playback in the app and all, but no render for youtube etc... We also rely on iOS4 so note that ipad users will have to wait for Apple to release iOS 4 for ipad to support video export.

Use your own images for backdrops and even puppets! This will open up a whole world of possibilities for creation. We can't wait to see what people create.

Saturday, June 5, 2010

Saturday, May 22, 2010

Fairy tale actors coming soon (update: now available)

Here's a preview of our new actor pack.

We are also exploring ways to share your videos and use your custom images as well. Thanks for the great ideas and support!

We are featured as a staff favorite app and made it up to #21 on the ipad app charts!